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FAQs

We offer services for people with intellectual and other developmental disabilities. The services include: Residential Services, Day Services, Employment Readiness Services, Supported Employment Services, Family Support Services, Behavioral Support Services, Self-Direction, and more.

Check out all programs offered.

The person must meet the eligibility requirement as outline by the New York State Office for People with Developmental Disabilities (OPWDD) in order to receive services offered by Arc GLOW. Our Intake staff would be happy to discuss the process with you more in depth. You can contact them by calling (585) 658-2828 or e-mailing RDiegelman@ArcGLOW.org or Jangililli@ArcGLOW.org

This varies depending on the program. You can contact our Intake team to discuss opportunities further by contact them at (585) 658-2828 or e-mailing RDiegelman@ArcGLOW.org or Jangililli@ArcGLOW.org

Our cost is funded for eligible individuals through Medicaid, the New York State Office of People with Developmental Disabilities (OPWDD), Social Security, and other government resources. If the person has been determined ineligible for any of these funding streams, alternate funding may be explored.

We would love to host you! Please call our Intake team at (585) 658-2828 or e-mail RDiegelman@ArcGLOW.org or Jangililli@ArcGLOW.org

You can apply by visiting our website and clicking “apply for services” at the top of the screen or you can contact our Intake Team at (585) 658-2828 or e-mail RDiegelman@ArcGLOW.org or Jangililli@ArcGLOW.org

OPWDD is the New York State Office for People with Developmental Disabilities. OPWDD is an agency whose mission is to provide services to those with intellectual and developmental disabilities. Find more information by visiting opwdd.ny.gov

ACCESS-VR assists individuals with disabilities to achieve and maintain employment and supports independent living. Find more information by visiting www.access.nysed.gov.

An IRA is the abbreviation for an Individualized Residential Alternative. An Individualized Residential Alternative is a home that promotes independence and prepares people with developmental disabilities to become productive members of their communities.

You will need to start the eligibility process. Once you are assigned a care coordinator, they can support you by submitting a Certified Residential Opportunities Referral (CRO). The referral should be sent directly to the Office of People with Developmental Disabilities (OPWDD).

The Front Door is the way OPWDD connects to the services you want and need. Find more information by visiting opwdd.ny.gov.

A supportive apartment is an independent setting with occasional staffing support to assist the person with their goals. The program can support the person with grocery shopping, medical appointments, finances, and daily living skills.