Arc GLOW provides residential options for a variety of needs.
For people with intellectual and developmental disabilities, having a home is a crucial step in building self-esteem as independent adults.
To help our residents achieve independent living, our programs focus on community involvement, enhancing daily living skills, providing clinical services and increasing social engagements.

Check out our new house at our Residential Program!
Our Services
Supportive Apartment Program
The individuals in this program receive assistance in a certified apartment setting. Our residential staff provides training in independent living skills and helps link residents to community-related services and activities. Supportive IRAs offer staffing as needed with ongoing monitoring and assistance.
Supervised Individualized Residential Alternatives
Individuals in this certified living environment receive 24-hour supervision from our experienced staff. The staff offers training in daily living skills, socialization, and recreation. We have 30 IRAs throughout Genesee, Livingston, Orleans and Wyoming counties.
Respite Services
We offer short-term care that helps a family take a break from the daily routine of caregiving duties of their loved one with intellectual and/or developmental disabilities.
Living Alone or with Roommate
This service does not include residential programming, but provides weekly community habilitation to help individuals with disabilities achieve their goals.
Office of Mental Health Community Residence
Arc GLOW’s West Avenue OMH Community Residence is located in Albion and is a 12 resident home that provides 24 hour support and supervision to individuals diagnosed with a severe and persistent mental illness.
For more information, e-mail or call Jill Pegelow at JPegelow@ArcGLOW.org or (585) 729-4839.
Admission for our residential services is based on eligibility, urgency and need.
Our Locations

Genesee County
- Garfield (Garfield Ave., Batavia)
- Meadowcrest (Meadowcrest Dr., Batavia)
- Woodrow (Woodrow Road, Batavia)
- Chase (Chase Park, Batavia)
- Ellicott (Ellicott Street Road, Batavia)
- Chandler (Chandler Ave., Batavia)
- Lewiston (Lewiston Road, Batavia)
- Hartshorn (Hartshorn Road, Corfu)
- Coe (Coe Ave., Oakfield)
- South Main (S. Main St., Oakfield)
- Garibaldi Ave.
- B. Thomas Golisano (E. Main Road, Le Roy)

Livingston County
- Algier (Second St., Geneseo)
- Avon (Reed St., Avon)
- Deiter (Morse St., Dansville)
- Englert (Center St., Geneseo)
- Grammas (Groveland Road, Geneseo)
- Hope (Retsof Ave., Retsof)
- Layton (Tuscarora Ave., Geneseo)
- Pineview (Pineview Heights, Avon)
- Sahrle (Ossian St., Dansville)
- Turtlerock (Turtle Rock Road, Lakeville)

Orleans County
- Hamilton (Hamilton St. Albion)
- West Bank (West Bank St., Albion)
- OMH West Ave. (West Ave., Albion)
- Stork (Stork St., Medina)
- Marshall (Marshall Road, Medina)

Wyoming County
- Aberth (S. Main St., Perry)
- Sanford (N. Center St., Perry)
- Warren (Genesee St., Warsaw)
- Warsaw North (North St., Warsaw)
Office of Mental Health Community Residence
Arc GLOW’s West Avenue OMH Community Residence is located in Albion and is a 12 resident home that provides 24 hour support and supervision to individuals diagnosed with a severe and persistent mental illness.
To reside at Arc GLOW’s home, an individual must meet two requirements
- Individual must have a Severe and Persistent Mental Illness (SPMI) diagnosis.
- Individual must be at least 18-years-old.
After moving into the West Avenue home, individuals work on the following goals:
- Daily living skills
- Symptom management
- Health services
- Skill development
- Socialization
- Medication management
- Assertiveness training
- Community integration
The staff at the West Avenue Community Residence are committed to making sure that the individuals who live there not only work on their goals to become more independent, but that they keep active and engaged in activities.
The West Avenue Community Residence works in conjunction with NYS Office of Mental Health, Orleans County Mental Health and other area providers.
For more information, contact info@ArcGLOW.org or call (585) 598-1821.
Getting Started
Contact us today; our experienced staff can help guide you to find the services that best suit you.
See if your loved one is eligible for our residential services by contacting Jessica Pierce at Intake@ArcGLOW.org or calling us at (585) 658-2828 ext. 2370.