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Administrative Offices 

Main Office
18 Main St.
Mount Morris, NY 14510
Call: 585-658-2828

Batavia Office
64 Walnut St.
Batavia, NY 14020
Call: 585-343-1123

Albion Office:
122 Caroline St.
Albion, NY 14411

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Service Satisfaction/Concern Form Explanation

Arc GLOW is committed to providing high quality supports and services, and resolving all concerns in a timely manner. As such, when a concern arises pertaining to a person’s services, it is best to attempt to resolve the matter by speaking with supervisory staff from the applicable service/program. When that is unsuccessful, or not possible for some reason, please feel free to submit a Service Concern form by completing the fields below. In the “I’m Interested in” field, select Service Satisfaction Comment/Concern and describe your concern in the message box. Arc GLOW Quality Improvement staff will then provide support in following up and addressing the matter. Thank you!