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Mission, Vision, Values & Promise


We are a parent- and family-driven organization that empowers and supports people of all ages with a broad spectrum of emotional, intellectual and developmental disabilities.


People with intellectual and developmental disabilities will be valued members of their communities with the opportunity to realize their full potential and a future that is secure.


Person Centered

We are committed to customizing our services to help the people we support achieve their personal goals and experience full, productive lives.


We treat the people we support and their families with dignity, and help provide guidance in achieving their chosen goals and dreams.


We are self-aware, accountable, responsible, and truthful in all actions at all times. 


We provide an environment in which staff members, the people we support, and their families are accepted, safe and included.


We achieve outstanding quality outcomes through leadership, expertise, creativity and continuous improvement.

Strategic Positioning Statement

Arc GLOW will serve as a model, high-quality human service provider that develops innovative and responsive programs to meet the needs of the people we serve in a financially sustainable way.  Our caring, professional, and well-trained staff are committed to providing the highest quality of care possible.